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Carlos Lopez is a skilled professional with extensive experience in product management and user experience design. As a Product Owner at Prevail Health since August 2021, Carlos oversees a product line in collaboration with the National Center for PTSD, achieving a significant 20% increase in user engagement through data analysis and iterative improvements. Previously, as a Community Manager at REGUS, Carlos managed over 150 accounts, ensuring high customer satisfaction and revenue generation while organizing client-focused events. Carlos also contributed as a User Experience Designer at Connective Real, where a web platform designed under Carlos's guidance led to increased user engagement and course completion rates, and similarly improved engagement at the Chicago Environmental Leadership Initiative. Carlos holds a degree in UX Design from Flatiron School, completed in 2020.