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Rolondo Smith has extensive experience in technical support and service roles, currently serving as a Service Technician at IPQuest since August 2022. Prior to this role, Rolondo worked as Help Desk Technician II at Century Solutions Group, Inc. from December 2021 to July 2022, and held the position of Senior Help Desk Technician at Nolan Transportation Group (NTG) from June 2021 to November 2021. Additional experience includes positions at thyssenkrupp Elevator, InComm Payments, Chick-fil-A Corporate Support Center, DEXIS, Vocalocity, and IBM, showcasing a diverse background in IT support and engineering since 2009. Education was pursued at Georgia Piedmont Technical College from 2007 to 2008.