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Raquel Ortiz, SHRM-SCP, CAPM, serves as the Human Resources Director at Ippon Technologies USA since November 2022. Prior experience includes roles as HR Manager for North America and Sr Human Resources Generalist at Software AG, and Employee Relations and Engagement Manager at Northwest Federal Credit Union. Additional roles encompass Project Manager, HR Business Partner, and HR Generalist at Trex Company, with a foundational experience as Associate Relations Representative at Perdue Farms and HR Assistant at Cargill. Raquel holds a Bachelor of Arts in Psychology from Eastern Mennonite University, achieved in 2007, and possesses extensive experience in employee relations, project management, recruitment, compliance, and HR systems management.