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Lucy Smallwood is a seasoned data governance professional with extensive experience in managing and implementing data strategies across various sectors. Currently serving as the CRM Data Governance Manager at IPH Limited since June 2022, Lucy previously held roles including Data Steward at the NSW Department of Customer Service and BD Data Analyst at Corrs Chambers Westgarth. Throughout these positions, Lucy has focused on ensuring data accuracy, security, and accessibility while championing compliance and process improvements. Earlier experience includes roles in social media and business development at National Australia Bank and digital marketing at Webprofits, complemented by a Bachelor of Business in Marketing from the University of Newcastle.