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James Ladly is an experienced professional with a diverse background in customer solutions and technical support. Currently serving as Customer Solutions Manager at IPC Systems, Inc. since January 2020, James has previously held the position of Director at Ladly Consulting Limited from April 2016 to January 2020 and Business Solutions Director at Etrali Trading Solutions from January 2013 to April 2016. James’s career began in 1976 as a Test Technician at Kelvin Hughes, progressing through various technical roles at Standard Telephones and Cables, Vband, and IPC Systems, Inc., where James spent over 14 years as a Senior Sales Engineer. James is equipped with a solid educational foundation from Canon Palmer, completed in 1976.