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Charlotte Whyatt has a diverse and extensive work experience spanning over 26 years. Charlotte currently serves as the Head Of Client Services at INX Software since June 2021. Prior to this, they held various roles at Customer Science, including WA Business Manager / Principal Consultant from February 2021 to June 2021 and Service Consultant from October 2019 to February 2021. Before joining Customer Science, Charlotte worked as the Director at Aston Croft Consulting from October 2019 to June 2021. Charlotte also had significant roles at Vocus Communications, Amcom, APM, GRD Minproc, Oxford & Cherwell Valley College, DAS Legal Expenses, and Croner Publications / CCH editions, where they gained valuable experience in customer experience, management, and IT support.

Charlotte Whyatt attended Oxford & Cherwell Valley College from 1992 to 1994, where they obtained a Business Diploma. Charlotte also holds several certifications in ITIL v3, including Service Delivery, Continual Service Improvement, Service Strategy, Service Operation, Service Transition, and Foundations.