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Serge Lachapelle has a diverse and extensive work experience spanning several industries and roles. Serge began their career in 1980 as a Software Developer at Micom/Philips, where they worked on software and hardware solutions for the word processing market. Serge then joined Videotron in 1983 as a Developer for the Videoway product firmware.

In 1985, Lachapelle transitioned to Matrox, where they served as a Developer for graphics firmware and interfaces, utilizing assembler and C languages. Serge also developed device drivers to adapt software for graphics engines.

Lachapelle moved to Hydro Québec in 1988, working as a Consultant for the Outage Management System. Serge specialized in user interface design and graphics, focusing on continuous map display.

In 1990, Lachapelle co-founded Système M3i, a subsidiary of Hydro Québec, and served as the Director of Software Engineering. Serge enjoyed their first startup experience and worked towards an eventual IPO exit strategy.

From 1996 to 2008, Lachapelle was the Co-Founder and CTO of JCMB Technology Inc. In this role, they helped bootstrap the company and built it to a workforce of 150 employees.

Following their time at JCMB, Lachapelle founded BSG Communication in 2008, where they operated as the Founder of a web agency specializing in web application development. While the technology stacks used during this period are now outdated, the agency primarily focused on B2B applications.

Lachapelle joined CGI in 2011 and remained with the company until 2021. During their tenure, they contributed to the company's agile transformation in an architecture role.

Currently, Lachapelle is employed at InVue as a Software Engineering Manager, where they manage a remote team of developers, engages in software architecture, and participates in agile process improvement. The company offers a dynamic startup-like environment and utilizes the latest technology.

Serge Lachapelle's education history includes attending Curiosity and Interest from 1980 to 2010, where they pursued a degree in Entrepreneurship with a focus on high technology business. Serge also obtained a certification from Redis University, offered by Redis, although specific details such as the month and year of completion are not provided.