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Peter Jacinto is a seasoned professional in strategy and operations with extensive experience across various industries. Currently serving as the Director of Strategy and Operations at InvoiceCloud, Inc., Peter previously held the same title at EngageSmart, leading strategic initiatives. Peter's background includes managerial roles at OpenText, where responsibilities encompassed revenue operations and data analysis, and Toast, Inc., where Peter optimized payments operations and enhanced customer experiences. A former Operations Section Manager at Brown Brothers Harriman, Peter led cross-functional teams and was involved in client onboarding initiatives. With a Bachelor of Science in Business Administration from Stonehill College and a Graduate Certificate from Northeastern University, Peter has demonstrated expertise in fostering process improvements and delivering client-focused solutions throughout a diverse career.