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Kate Hochwalt is a seasoned professional in customer support, currently serving as Senior Manager at Invoca since the company's acquisition of DialogTech in May 2021. Prior to this role, Kate held various positions at DialogTech, including Manager and Team Lead, where responsibilities focused on customer support and engineering within a platform designed for call attribution and conversion. Kate's earlier experience includes a position as a Software Sales Executive at CareerBuilder, where management of Salesforce activities and client engagement were key duties, and an internship at The Marketing Formula, involving brand strategy and social media engagement. Kate holds a Bachelor's degree in Psychology from Miami University, earned in 2017.