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Amy Houser is a seasoned professional in customer support and sales operations, currently serving as a Customer Support Manager at Invoca since January 2023. Prior to this role, Amy held various positions at Tribune Publishing Company, advancing from Manager of Fulfillment to Director of Sales Operations over a span of nearly nine years. Notably, Amy supervised teams that generated significant revenue, managed an inbound call center, and consistently retained roles through company transitions. Amy's educational background includes a Bachelor of Arts in Telecommunications Management from Indiana University Bloomington, earned in 2000.