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Susan Roberts began their work experience in 2017 as a Product Development Associate at Incredible Foods, where they developed a product from concept to formulation and implemented quality control measures. Susan then worked as a Research and Development Associate at Alchemy Peppers from 2018 to 2021, where they created inventory tracking systems and managed the development of product lines. In 2021, Susan joined Launch Academy, Inc as a Full Stack Developer, completing a full-time apprentice program and collaborating with peers on web application projects. Currently, they are working as a Software Engineer at Invite Education.

Susan Roberts obtained their Bachelor of Science degree in Chemistry from Northeastern University, where they studied from 2014 to 2018. In addition to their degree, they have obtained several certifications. These include "Computing in Python IV: Objects & Algorithms" and "Introduction to Python Programming" from edX, obtained in June 2021. Susan also acquired "Computing in Python III: Data Structures" and "Computing in Python I: Fundamentals and Procedural Programming" from edX in May and March 2021, respectively. Furthermore, they completed "Computing in Python II: Control Structures" from edX in March 2021. Susan also holds a "ServSafe Manager" certification; however, the specific month and year of attainment are not provided.