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Nana Ama Williams is a skilled professional with a diverse background in team management and customer service, currently serving as a Team Lead at Invisible Technologies Inc. since January 2021. In this role, Nana Ama ensures team goals are achieved efficiently while maintaining quality standards. Previous experience includes positions as a Customer Service Agent and Menu Extraction Operator at Invisible Technologies, as well as a Freelance Writer at Livingston Research and National Service Personnel at Ghana Ports and Harbours Authority. Nana Ama began a career in content creation as a Content Writer and Curator at WealthBankers Job Arena. Educational qualifications were obtained from the University of Ghana, completing studies in 2019.