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Louis Russell's work experience includes:

- Director of Customer Success at Invicti Security since January 2022, where they oversee the success of customers and ensures their satisfaction with the company's web application security solutions.

- Senior Manager of Customer Success at Invicti Security from January 2020 to January 2022, where they managed a team of Enterprise and Strategic Customer Success Managers and helped secure web applications for various organizations.

- Senior Manager of Customer Success at Acunetix from January 2021 to January 2022, where they played a similar role in managing customer success and ensuring their satisfaction.

- Customer Success Team Manager at Acunetix from January 2020 to January 2021, where they led the customer success team in achieving their goals.

- Renewals Team Lead at Acunetix from January to December 2019, where they focused on renewing customer contracts.

- Customer Success Team Lead at Acunetix from September 2018 to January 2019, where they led a team in ensuring customer satisfaction.

- Customer Success Representative at Acunetix from March to September 2018, where they provided support to customers.

- Recruitment Consultant at Phaidon International from February to May 2017.

- Customer Assistant at Marks and Spencer in December 2016.

Louis Russell received a Bachelor's degree in Criminology from the University of Cumbria between 2011 and 2014.