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Marie-Helene Jean is an experienced professional with a diverse background in customer service and client relationship management. At InvestorCOM Inc. since August 2014, Marie-Helene has advanced through various roles, currently serving as a Bilingual Relationship Manager, where responsibilities include maximizing client satisfaction, presenting account reviews, and managing contract renewals. Previous roles at InvestorCOM include Bilingual Account Lead and Bilingual Client Service Associate, focusing on client onboarding and service excellence. Prior experience includes positions at Wipro BPO as a Bilingual Customer Service Representative and Air Canada as a Flight Attendant, highlighting strong communication and problem-solving skills. Marie-Helene holds a College Diploma in Arts and Letters from CEGEP de Valleyfield and attended Université du Québec à Montréal.