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Svetlana Zhelenkova has a diverse work experience in various roles within the product management and quality assurance fields. Their most recent position was as a Product Manager at Invent.us, where they were responsible for building custom solutions for B2B clients, analyzing client feedback, and identifying product improvements. Prior to that, they worked as a Product Manager at Vlinder, where they delivered a Carbon Exchange MVP and conducted competitor analysis.

Svetlana also has experience in project management and quality assurance. Svetlana worked as a Project Manager at Lykke, where they focused on customer feedback analysis, CX and UX improvements, and process optimization. Svetlana also held various positions at Lykke, including QA Lead and QA Engineer, where they developed QA frameworks, conducted acceptance testing, and managed defects.

Before Lykke, Svetlana worked as a QA Engineer at Convert Group AS, Alvion Europe, and SoftServe, where they were involved in test planning, execution, and analysis.

Overall, Svetlana Zhelenkova has a solid background in product management, project management, and quality assurance, with a focus on customer feedback analysis, product development, and process optimization.

Svetlana Zhelenkova completed their education at Sevastopol State Technical University from 2009 to 2013, where they earned a Bachelor's degree in Computer Science. In addition to their degree, they have obtained several certifications, including the Professional Scrum Master I (PSM I) from Scrum.org in February 2021, the Certificate in Advanced English (CAE) / C1 from Cambridge Assessment English in 2013, and the Project Management Professional (PMP) credential from the Project Management Institute in April 2021.