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Hafi Omar

Support Analyst Level 3 at Invenco

Hafi Omar's work experience includes a role as a Support Analyst Level 3 at Invenco starting in June 2022. Prior to that, Hafi worked as a Business Network Specialist at Tradeshift from May 2019 to June 2022. In 2019, Hafi had an internship as an Account Receivable Intern at Weststar Group of Companies from February to June. In 2016, Hafi also had an internship as a Technical Training Intern at F&N Creameries from June to August. Hafi's work experience began in 2013 as a Salesperson at Aivoria Group, where the role was held until December 2013.

Hafi Omar's education history begins in 2014 when they enrolled in Universiti Tenaga Nasional and pursued a Diploma in Business Studies, which they completed in 2016. Afterward, Hafi continued their education at the same university and obtained a Bachelor's Degree (Hons) in International Business between 2017 and 2019.

In 2021, Hafi Omar enrolled in UNITAR International University to pursue a Master of Business Administration (MBA) degree, specializing in Business Administration, Management, and Operations. They are expected to complete the program by 2022.

In addition to their formal education, Hafi Omar has obtained several certifications through LinkedIn. In December 2019, they completed a course on Developing Your Emotional Intelligence. In January 2020, they completed courses on Customer Service Foundations, Innovative Customer Service Techniques, and Writing Customer Service Emails. In February 2020, Hafi obtained certifications in Communication Foundations, Creating Positive Conversations with Challenging Customers, and IT Service Desk: Customer Service Fundamentals.

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