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Fredrik Hansson has a long and varied work experience. Fredrik began their career in 2000 as a Service & Support Technician and Webmaster/Webdeveloper at DiLab. From 2012 to 2019, they served as Vice President, Sales & Service at DiLab, and from 2019 to 2021, they were a Customer Success Manager & Responsible for Customer Support and Customer Success Specialist at Memlin | The SaaS sidekick for corporate events. In 2021, they became a Senior Customer Support Manager & Product Expert at AppInConf. Most recently, they started a role as Senior Customer Success Manager at Invajo Technologies AB.

Fredrik Hansson has pursued education from Lund University School of Economics and Management in the field of Marketing & Economics, and Gymnasieskolan Spyken in the field of Naturvetenskap med inriktning Matematik & Data. Fredrik has also obtained a certification in Service Hub Software from HubSpot Academy in January 2022.