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Piia Korhonen has a strong background in customer service, particularly within the aviation industry. Currently working as a Team Coordinator at INURBA Mobility, Piia oversees daily operations, handles customer claims, and is actively involved in developing customer service processes. With previous roles in HR coordination and cabin crew member at reputable airlines like Etihad, Piia brings a wealth of experience in customer service, operations, and team leadership. Their educational background includes a Master's degree in Hospitality Management with a focus on Aviation Business.