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James (Jim) Williamson is an accomplished Senior Client Success Manager at Intuitive Municipal Solutions, LLC, specializing in client acquisition and project implementation strategy since August 2017. With extensive experience in technical training and management, positions held include Senior Technical Trainer and Training Coordinator in the Greater San Diego or Palm Springs area since October 2016, and Director of Training at Sungard Public Sector from 2010 to October 2016, where Jim oversaw training and support documentation. Previous roles include Training Coordinator and Software Trainer at CRW Systems, Inc., emphasizing expertise in learning management systems and client training on software solutions. Jim holds a Master of Science in Software Development Management and a Bachelor of Science in Computer and Information Science from the University of Maryland Global Campus.