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Caroline Stroud has a diverse work experience that includes roles in customer experience, digital strategy, customer journey management, and strategy and partnerships. Caroline has worked at companies such as Intuit, Webex, Cisco, Viibrant, Riithink Digital Marketing Agency, 3 Birds Marketing LLC, Wojdylo Social Media, and Underdog Fitness and Performance Training. Caroline has demonstrated their ability to lead teams, develop growth strategies, execute marketing campaigns, and facilitate client relationships. Their skills in customer advocacy, technical expertise, and leadership have been valuable assets in the organizations they have worked for.

Caroline Stroud obtained a Bachelor of Arts (BA) degree in English Language and Literature, with minors in Cognitive Science and Folklore, from the University of North Carolina at Chapel Hill (2011-2015).

Caroline also attended The University of Edinburgh in 2014, focusing on English Literature. Additionally, they hold certifications including CX PRO Certification from Forrester (obtained year: 2020) and Cisco Design Thinking Enthusiast from Cisco (obtained year: 2018).