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Jeroen Stoffels is an accomplished professional with extensive experience in service delivery, innovation, and contract management within the credit management sector. Currently, Jeroen serves as Manager Service Delivery at Intrum, overseeing various managerial functions since January 2016, including innovation and integration, as well as bailiffs and contract management. Prior to this, Jeroen worked at Vesting Finance from April 2009 to December 2015, holding multiple managerial roles focused on optimizing processes and managing third-party relationships. Jeroen began the career as an Implementation Consultant and later advanced to Senior Implementation Consultant, contributing significantly to process improvements and client satisfaction. Jeroen's educational background includes a Master of Science in Business Administration and a Bachelor of Science in Business Sciences, both obtained from Vrije Universiteit Amsterdam.