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Hedda Marie Fahlstrøm

Head Of Loan, Invoice & Customer Service at Intrum

Hedda Marie Fahlstrøm has extensive experience in various leadership and managerial roles within the financial industry. Hedda Marie is currently working at Intrum as the Head of Loan, Invoice & Customer Service. Prior to that, they held the position of Operational Director Norway at Intrum. Before joining Intrum, Hedda worked at Lindorff as the Director Contact Center. Hedda Marie also served as the Director of Customer Service at Kredinor and as the Credit Manager at Komplett Bank ASA. Earlier in their career, they worked at Storebrand as the Head of Customer Service and Settlement, Corporate Clients, the Operational Manager for the Storebrand Bank branch in Lithuania, and the Manager of the Helpline Bank. Hedda Marie also held roles at SpareBank 1 and Diners Club International. Throughout their career, Hedda has demonstrated their ability to drive change, improve processes, and manage large teams.

Hedda Marie Fahlstrøm has an education history consisting of several different academic experiences. In 1993, they attended Drammen Vgs where they studied Almenn fag for three years. Following this, in 1996, Hedda Marie Fahlstrøm enrolled at the University of Oslo for a year and completed courses in Ex Phil and Ex Fac. In 1997, they attended BI Norwegian Business School where they pursued a degree in Diplommarkedsfører, with a focus on Kommunikasjon. In 2008, Hedda Marie Fahlstrøm furthered their education at BI Norwegian Business School by completing the Young Professionals Program (YPP) with a specialization in Management. Lastly, in 2010, they attended the University of Pennsylvania and studied Positive Psychology.

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