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Antonios Prappas is an experienced professional in business performance and analytics, currently serving as the Global Front Office Performance Manager at Intrum since January 2022. Prior roles include Augmented Insights Senior Analyst at Accenture Greece and multiple positions at Teleperformance, where responsibilities spanned from Business Intelligence & Analytics Coordinator to Customer Support Specialist. Antonios has a substantial background in retail operations, having managed e-commerce activities and retail stores for Hot Diamonds, while also contributing to business development at Diamond Forum. Educational qualifications include a Master's degree in Business Analytics and an MBA from Athens University of Economics and Business, alongside a Bachelor's degree in Business Administration from the University of West Attica and a certificate in SAS for Business Analysts.