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Montassar Chatti is an experienced professional with a strong background in customer service and management. Currently serving as a Customer Experience Manager and Financial & Administrative Coordinator at Introspect Technology since April 2022, Montassar has previously held positions at HSBC from June 2018 to April 2022, including Team Manager and Senior Client Services Representative. Prior experience includes a role as a Conseiller en services financiers at HSBC, and as a Conseiller soutien technique at Utopia Image Inc. Montassar began the career with a position as Commis de caisse at Petro-Canada Lubricants and gained international commercial experience at Ozeol.com. Montassar holds a Diploma of Vocational Studies in Computer Science from Institut Teccart (2017-2018) and a Bachelor's degree in Business Administration and Management from Institut Supérieur de Gestion de Tunis (2011-2014).