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Nick Doling is a seasoned professional with extensive experience in technical support and program management across various organizations. Currently serving as a Technical Experience Manager at Intradiem since March 2022, Nick Doling focuses on enhancing customer experience by analyzing feedback from surveys and implementing improvement strategies within the Support Team. Prior to this role, Nick held positions at Dixie Technology College, including Program Manager and Student Information System Coordinator, where Nick guided teams towards improved metrics and redefined operational procedures. Experience at Pure Storage as Technical Support Manager involved fostering team collaboration and optimizing staffing, while earlier roles included Workflow Manager at EMC and Technical Support Engineer at various tech companies. Nick Doling holds a Bachelor of Science in Information Technology from the University of Phoenix.