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Monica Gopinath is a skilled quality assurance professional with a strong background in testing and system operations. Currently serving as Lead Quality Analyst at EVERSANA INTOUCH since April 2022, Monica has previously worked as a Quality Assurance Analyst at Stellar IT Solutions, Inc. from January 2019 to May 2021, accumulating 2.5 years of experience in manual testing for web-based applications. Prior experience includes a role as a System Operation Professional at IBM, where Monica worked for three years in Z/OS Mainframe console operations and batch scheduling, focusing on monitoring and escalating hardware and batch job issues. Monica holds a Bachelor's degree in Computer Science from Sri Venkateshwara College of Engineering, BANGALORE, earned in May 2014.