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Robert Fairhurst is an accomplished IT Manager at Intouch Insight since January 2011, overseeing all information systems, hardware, and network equipment across three offices, while providing desk-side support for up to 75 users and managing cloud networks. Previous roles include IT Support at Intouch Insight, where responsibilities involved troubleshooting hardware issues, providing client support for major companies, and creating technical documentation. Fairhurst also served as Senior Technical Support at Bell Canada, addressing customer issues related to Internet services, and as a Support Engineer at Nokia, managing escalated technical issues and enhancing knowledge resources. Education was completed at Algonquin College of Applied Arts and Technology from 1998 to 2000.