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Confidence Itohan Okogele is currently employed at Interswitch Group as a Second Level Support in Purepay. Previously, CONFIDENCE ITOHAN held the position of Cluster Lead in Purepay First Level Support, where CONFIDENCE ITOHAN effectively managed a team of 3 members and improved resolution counts. With experience as a Business Partner Support and Customer Service Representative, Confidence has demonstrated strong communication and problem-solving skills. Their background includes roles as a Personal Assistant, Secretary, and Head Resident Advisor, showcasing their versatility and ability to handle various responsibilities. Confidence holds a Master's degree in History and International Relations from the University of Nigeria, Nsukka, and a Bachelor's degree in International Relations and Affairs from Benson Idahosa University.