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Mustapha Ben Bihi is an experienced professional currently serving as a Learning Delivery Administrator and Support Manager at the Internet Society since January 2021, where responsibilities include creating clear user documentation and ensuring the accuracy of published materials. Additionally, Mustapha has worked as a Content Developer for Udemy since April 2015, focusing on producing virtual courses and enhancing online presence through digital marketing. Previous experience includes roles as a Telecom Research Consultant and Telecommunications Consultant at the World Wide Web Foundation, where responsibilities involved completing policy surveys and providing evidence for scoring. Earlier positions include serving as an NDT Engineer and Ultrasound Technologist at Virtus Veritas & Ingenium, as well as a Customer Service Specialist at b2s – Business Support Services. Mustapha holds a DUT in Quality Control Technology/Technician and an Associate's degree in Engineering/Industrial Management from Université Hassan II.