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Heather Bowler has a diverse work experience in communications and public relations. Heather most recently worked as the Senior Executive Director of Communications at the International Tennis Federation since 2018. Prior to that, they served as the Senior Vice President of Communications at the Women's Tennis Association (WTA) from 2014 to 2019. Heather also held positions at Eurosport SA, where they were the Global Communications Director from 2007 to 2014, and the Head of International Media Relations from 2007 to 2008. Heather began their career as a Corporate Communications Officer at INITIATIVE WORLDWIDE from 2001 to 2007, and as a Public Relations Manager at Lowe Lintas from 1995 to 2001.

Heather Bowler obtained a BA Honours degree in Communications Studies from Sheffield Hallam University from 1983 to 1986. In 2000, they completed a Diploma in Web Management at The American University of Paris, followed by a Professional Training course in Advanced Management at INSEAD in 2006.