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Jose Resendiz has over 35 years of experience in customer care and training, currently serving as the Director of Training and Communications and Vice President of Customer Care at International Scholarship and Tuition Services, Inc. since February 2011. Prior to this role, Jose Resendiz held the position of Director of Customer Care at Symphony Services from June 2000 to January 2011, and worked as Manager of Client Services at Peregrine Systems from January 1999 to June 2000. Earlier in the career, Jose Resendiz served as a Technical Services Consultant at Telco Research and as a Field Service Technician at Rose's Stores, demonstrating a strong foundation in technical support and customer service throughout the years.