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Jack Baker is currently the Operations Director at International Diplomatic Supplies, where Jack oversees internal operations and manages teams across international locations to ensure efficiency in order processing and dispatch. Jack also takes charge of implementing new features on the company's website to enhance customer experience. Jack previously worked in management positions at Liberty Wines Ltd and Majestic Wine, gaining experience in customer service and training. Jack holds a degree in Sport and Leisure Management from the University of Brighton and has completed the WSET Level 3 Award in Wines & Spirits.