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Nam Phuong Hong has extensive experience in healthcare, specializing in clinical informatics and information technology. Nam Phuong has held key roles such as Chief Information Officer at International Community Health Services and Director Clinical Informatics at MultiCare Health System. Throughout their career, they have managed multiple applications, led strategic planning efforts, and mentored staff. Nam Phuong Hong's expertise includes system implementation, training, and optimization, making their a valuable asset in the healthcare industry.

Nam Phuong Hong holds a Bachelor of Science in Registered Nursing/Registered Nurse from the University of Washington, attained in 1998. Nam Phuong further pursued a Master of Nursing in Clinical Leadership & Management at the same university. Nam Phuong Hong has also obtained various certifications throughout their career, including a Lean Six Sigma Green Belt, Certified Digital Health Executive, and Certified Healthcare CIO (CHCIO).