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Phambili Jacob is an experienced DevOps Support Engineer with a specialization in Azure DevOps, currently employed at Interfront SOC Ltd since February 2017. In this role, responsibilities include analyzing system logs, identifying potential issues, and applying necessary operating system updates and patches. Prior positions include ICT Support Technician, Entry Level Systems Administrator, and IT Graduate Intern at INXUBA YETHEMBA MUNICIPALITY and Little Pig CC. Phambili holds a Bachelor of Technology in Communication Networks and a National Diploma in IT Support Services from Walter Sisulu University, further underscoring a solid educational foundation in information technology and network communication.