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Audrey Lert has over a decade of experience in CRM and marketing management. Currently serving as Chef de projet CRM Groupe at Interflora France since May 2014, Audrey oversees the CRM for multiple brands, including Interflora in France, Spain, Portugal, Italy, Cadeaux.com, and OhMyGift. Previously, from January 2011 to December 2013, Audrey worked as a Campaign Manager at vente-privee (now Veepee), where responsibilities included managing CRM tools, campaign creation and optimization, and marketing project management. Audrey began the professional career at Groupe Moniteur from January 2007 to December 2010 as Chargée de campagnes marketing direct, focusing on B2B marketing campaigns and CRM tool implementation. Audrey holds a Master’s degree in Marketing and Communication of Services from IAE Lyon 3 and completed studies at Institut Commercial Lyonnais, Groupe IGS.