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Sean Reid is currently working as a Team Manager in Customer Support at Intercom since March 2022. Prior to this role, Sean worked at Apple in various positions, including EMEIA Quality Calibration Specialist, Technical Support Team Manager, Senior Technical Support, and Support Technician from January 2018 to February 2021. Sean also held roles at Danske Bank and Pallet express as a Customer Service Representative. Sean holds a Bachelor's degree in Communication and Media Studies from Dublin City University.