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Niall Downey has a diverse work experience in the field of data science and analytics. Niall started their career at CarTrawler as a Marketing Technology Executive, where they worked with the Brands team and was responsible for the B2C brands, Holidayautos.com and Arguscarhire. After that, they joined Jobbio as a CRM Manager, where their primary role was to manage the user lifecycle for both B2B and B2C users and also perform the role of analyst for the marketing team. Niall then moved on to Sage, where they worked as an Insights Analyst and later as a Web Insights Manager. In these roles, they gained experience in analyzing data and providing valuable insights. Currently, they are working at Intercom as a Data Scientist, where they started as a Data Scientist and then progressed to the role of Senior Data Scientist.

Niall Downey obtained a Bachelor's degree in Business/Commerce, General from Technological University Dublin. Niall then pursued a Master's degree in data analytics from Dublin Business School, which they completed between 2018 and 2020. It is worth noting that Niall Downey has also obtained additional certifications in Google Analytics and Google Adwords, although specific details such as the institution and the date of obtaining these certifications are not provided.