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Enrico Marugliano has a strong background in cloud support engineering, with a focus on Amazon Web Services (AWS). Enrico started their career at AWS in 2016 as a Cloud Support Intern, where they gained extensive training in AWS and worked on an internal project using Python. During this time, they also gained experience in troubleshooting Linux systems and completed LPIC-1 certification.

In 2017, Enrico transitioned into the role of Cloud Support Engineer at AWS, where they worked with some of the largest companies in the world. Enrico specialized in troubleshooting complex issues in EC2 and gained expertise in networking tools, OS-level tools, and log analysis. Enrico also gained knowledge in other AWS services such as EBS, Elasticache, SSM, CloudFormation, S3, CloudEndure, ECS, Image Builder, Trusted Advisor, and EFS. Enrico excelled in this role and continued their work at AWS until 2021.

In June 2021, Enrico joined Intercom as a Systems Engineer, adding another dimension to their technical expertise.

Enrico Marugliano attended Salesian College Celbridge from 2007 to 2013. However, no specific degree or field of study is mentioned during this period. Following this, they pursued a Bachelor of Engineering in Electronic and Computer Engineering at Maynooth University from 2013 to 2017. Additionally, Enrico obtained the certification of Certified Linux Administrator (LPIC-1) from the Linux Professional Institute in September 2016.