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Yousra Ahmed is a Quality Assurance Engineer with extensive experience in QA roles across multiple organizations. Currently employed at Intercom Enterprises since December 2021, Yousra has previously worked as a Quality Assurance Specialist at GET Group Holdings Ltd. from July 2020 to August 2022, where responsibilities included conducting process and product QA audits and tracking project compliance. Prior experience includes a position as a Quality Assurance Engineer at Tsolution Company, focusing on internal processes and creating workflows for sales and customer support, and a similar role at DMS that involved reporting and data analysis using Microsoft SQL Server Reporting Services. Yousra Ahmed holds a degree in Electrical, Electronics, and Communications Engineering from the Arab Academy for Aviation Sciences and Technology, earned between 2011 and 2016.