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James Bargus is a seasoned professional in customer service and administration with extensive experience in the financial services sector. Currently serving as a Pension Administrator at Interactive Investor since August 2017, James has also held positions including Customer Service Executive and Realtime Analyst. Prior experience includes a role as Customer Service Team Manager at TD Direct Investing (Europe), where James managed a team of 10-12 representatives, focusing on team and individual development while ensuring exceptional customer service. Additionally, James contributed as a Senior Customer Service Representative for UK and International clients and has prior experience as a Bar Supervisor at Inventive Leisure and in customer service at IKEA Group.