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Michael Pollock has had a successful career in various leadership positions within the contact centre and research industries. With a BA HONS degree in Economics from Coventry University, Michael has held titles such as Managing Director, Group Commercial Director, and Director at companies like Interact Contact Centres, Streetlife UK, C-Centric Ltd, and UKFS. Prior to these roles, Michael served as a Project Manager at BMG Research and Group Account Director at Teleperformance.