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Jaike Castillo is an experienced telecommunications professional currently serving as Gerente Técnico Regional at Inter Venezuela since December 2023. Prior to this role, Jaike spent 17 years at Telefónica Venezolana C.A, advancing through various positions including Supervisor Operaciones y Empresas, Supervisor Operaciones, and Supervisor Atención Técnica. Responsibilities encompassed overseeing maintenance plans, managing network incidents, and ensuring service level agreement compliance for corporate clients. Jaike also held positions at TELEFONICA EMPRESAS and Nokia, where duties included coordinating support for advanced network technologies and supervising equipment installations. Educational qualifications include a Master’s in Dirección y Organización de Sistemas de Información y Comunicaciones from Universidad Politécnica de Madrid, along with a Magister en Gerencia de las TIC from UNEFA, and various diplomas related to innovation, security, and telecommunications.