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Ernest Mbabu is an experienced ICT Customer Support Officer at INTELS Nigeria Limited since January 2019, where responsibilities include the installation of operating systems and application software on server platforms and the monitoring and maintenance of computer systems and networks. Prior to this role, Ernest worked as an ICT Customer Support at Prodeco Limited from February 2013 to January 2019 and was a communications trainee at Stratus Africa from June 2012 to March 2013, focusing on troubleshooting, configuration, software installation, and Cisco-related tasks. Ernest holds a Bachelor of Science degree in Computer Science from Anambra State University, completed in 2014.