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Suzie Fountain, MBA is currently the Director of Customer Success at IntelligenceBank, leading a team of high-performing customer success managers in North America. Prior to their current role, Suzie held various customer success and management positions at Social Nature, where Suzie actively managed client relationships and ensured campaign success. With a background in sales and startup education program management, Suzie has a strong track record in client engagement, account management, and program development. Suzie holds a Bachelor's Degree in Kinesiology and a Master of Business Administration in Entrepreneurship/Entrepreneurial Studies from University of Waterloo and Wilfrid Laurier University respectively.