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Shih-Jen Cheng has worked for four companies since 1996. From 1996 to 1997, they were a Graduate Research Assistant at the University of Oklahoma. From 1997 to 2003, they worked as a Manager of Information Systems and Senior System Engineer at Kemper Cost Management. From 2003 to 2007, they were an Instructor at the University of Phoenix. Lastly, from 2007 to present, they have held various roles at Intelek Technologies, including President, VP of Operation, VP of Development, Project Manager, and Senior Software Engineer.

Shih-Jen Cheng earned a Master of Science (M.S.) in Computer Science from the University of Oklahoma between 1995 and 1997.