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Brian Dougherty is a Senior Customer Engagement Manager at IntegriChain, with a progressive career that includes roles as Customer Engagement Manager and Customer Engagement Analyst. Prior experience includes working as a Specialist in Customer Success at West Pharmaceutical Services, where Brian achieved recognition for the successful implementation of SAP S4 HANA and advocated for the needs of key accounts. Additionally, Brian led the Business Subcommittee for the Penn State Student Sustainability Advisory Council, focusing on long-term sustainability solutions, and interned in Supply Chain Management at Merck, where several process improvements were implemented. Brian holds a Bachelor of Science degree in Supply Chain and Information Systems from Penn State University.