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Debra Walsh is an experienced Project Manager at Integria Healthcare, where responsibilities include delivering retail innovation and managing project plans through governance processes. Notably, Debra led an ERP project transition from SAP to Dynamics 365, conducting workshops for requirements and scoping. As Head of Customer Care for Australia and New Zealand, Debra oversaw call center operations, managing a significant volume of customer interactions and ensuring efficient processing of sales orders. Prior experience includes a Customer Service Manager role at Sanofi and a customer service position at Maccaferri Environmental Solutions Pvt. Ltd. Debra holds multiple PRINCE2 certifications from Griffith University, including PRINCE2 6th Edition and PRINCE2 Agile.