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Luciano Homem has been working in the IT industry since April 1997. Luciano started as an IT Manager at InstallerNet, Inc. and has since held roles such as Senior IT Consultant at KDSA Consulting, LLC, Network Systems Engineer at General Communications, and currently serves as a Voice Support Engineer at Integrated IT Solutions, Inc. Luciano is experienced in administering Active Directory Network with Exchange 2003 email server and ShoreTel VOIP Phone System changes, additions, and reporting.