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Daniel Fallon has a comprehensive work experience in the field of IT support. Daniel started their career in 2011 as an Information Technology support at Lodestone Management Consultants, a global management consultancy. Here, they provided IT support for consultants and internal services. Daniel then joined Integrated IT Solutions, Inc. in 2012 as a Service Engineer. In this role, Daniel handled technical issues related to Microsoft's core business applications and operating systems. Daniel also dealt with network connectivity, routers, firewalls, and security. Additionally, they implemented and supported remote access solutions such as VPN, Terminal Services, and Citrix. Daniel's time at Integrated IT Solutions is ongoing with no specified end date. In 2020, they also took on the role of Scheduling Coordinator and Inventory Manager at the company.

Daniel Fallon has a strong educational background with multiple degrees and certifications. Daniel obtained a Bachelor of Science degree in Psychology from the University of Massachusetts in 1991. Following that, they pursued a Master's Degree in Counseling Psychology at Northeastern University from 1994 to 1996. Daniel Fallon also attended Boston University from 1987 to 1989, majoring in Psychology. In terms of additional certifications, they obtained an A+ certification and Network+ certification from New Horizons Computer Learning Center in 2007. Moreover, they acquired CWTS- PW0-071 certification from CWNP in 2016, and MCSA-Window Server 2012 certification from Microsoft in 2015.