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Julien XIONG is an experienced IT administrator with a strong background in system and network management, currently serving as Administrateur Informatique et Systèmes d'Information at Int'Air Medical since September 2021. Responsibilities include infrastructure administration, performance monitoring, incident management (N1/N2/N3), and the development of quality process integration procedures, alongside the implementation of open-source tools for infrastructure management. Previous experience includes a role as a Technicien d'exploitation et maintenance informatique at Centre Hospitalier de Bourg-en-Bresse, where tasks involved creating virtual machines and managing backups. Julien XIONG holds a Master’s degree in Cloud, Security & Infrastructure from Lyon Ynov Campus and has completed a professional bachelor’s degree in system and network administration.